2. When can I expect to receive my order?

If you use Partner View, you get to request your delivery date. And, you can track your order's up to the minute status all the way through production and shipment.  Real time. 24x7.

Customer Service will confirm immediately whether Southern can hit the delivery date upon you entering a Partner View order, or whether the date needs to be adjusted.  It most cases with Partner View orders, we find we deliver your order on or before the day you request.  This is a very easy way for you to plan your time.

For non-Partner View orders, Southern's Customer Service Representative always provides an estimated delivery date. We provide this date very early in the ordering process, at the time we send you an order acknowledgement. (Look for this date in the upper left hand corner of your acknowledgment). Providing the estimated delivery date this early in the order-make-ship-bill process allows you to plan your time more effectively.

We strive to maintain a 1 to 2 week cycle time, from the time you place your order until the time the product arrives at your destination. Orders for alternative colored materials or custom orders may take longer, due to the long lead times for raw material delivery.

For more on our order-make-ship-bill process, see the free 8-page literature piece, "Southern Vinyl's Order >Make >Ship>Bill Process, sku 88523, in Southern's online catalog.