Frequently Asked Questions
Placing an order
1. What is the price for a panel of 'xyz style' fence or rail?
2. Do you have the quote ready on that job?
3. Can you tell me the expected shipping date at the time I place this order?
4. What do I have on order with Southern?
Receiving an order
1. When can I expect to receive my order?
2. What is the charge for shipping?
Product questions
1. Can you match the style of another manufacturer?
2. Will this fence rack?
3. How do you install this fence/fix this problem I am having installing this fence?
4. What colors do you offer?
5. Can vinyl rail be used on deck or porch applications?
6. How are fence posts installed?
7. What does Southern consider when building a gate project?
Performance questions
1. Does vinyl have a warranty?
2. What effect does vinyl have on the environment?
3. What is vinyl made of?
4. What is TIO2?
5. What are impact modifiers?
6. How is vinyl fence/rail made?
7. Will my fence/rail turn yellow?
8. Will my fence/rail Mildew?
9. How do I clean my vinyl product?
10. Will vinyl expand and/or contract?
11. Will my fence stand up to wind?
12. Will my fence/rail crack, rot, chip or peel?
13. Should vinyl be painted?
14. Why are Southern's riveted picket systems superior?
