Abstract Homes

Terms and Conditions

Because many of the products at Southern Vinyl Manufacturing are produced 'order specific', a customer service representative will be assigned to review each order before payments will be processed.  This review process is to help insure that the customer is receiving the correct/compatible materials for installation.  The customer will be contacted if there is a question concerning the order.  The order will be placed on hold until the concerns have been cleared and verified by the customer.  After verifying that the order does not contain potentially mismatched components, the customer's payment will be processed and the order will be added to our production schedule.

All responsibility for ordering the correct materials ultimately lies with the customer placing the order.  It is up to them to be sure that what they are ordering meets the requirements of the job.  Items that are ordered incorrectly cannot be returned.

All Sales are Final.  Once an order has been placed and payment has been processed, orders cannot be canceled or changed, and no returns will be accepted. If there are any questions concerning policies or a product's suitability for a specific application, please contact our customer service department BEFORE ordering at 252-523-2520 or via email at [email protected].


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